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PRIVACY POLICY

Last updated: April 2019
From time to time we may update this Privacy Policy. When we do, we will publish the changes on this website.

About Matara and this Privacy Policy

Matara has its registered offices at 4,4/5 Zen World Tower, Level12 Room1223 Rajdamri Road, Pathumwan, Bangkok 10330. 

Personal user information is necessary for processing orders, delivery and invoicing. Such information is strictly confidential and is not disclosed to third parties with the exception of Matara subsidiaries.
Any missing information required will entail the automatic refusal of the order.

Matara uses maximum security measures to protect personal user information against unauthorized access, use or disclosure. Matara is not responsible for any breach of security unless this breach is due to our gross negligence.

Cookies
Only “session” cookies are used on Matarastudio.com. Such cookies enable the site to keep only data of a temporary nature from the current session (articles selected, time spent on the Website, etc.).
This information is not associated with a user’s identity and is not saved from one session to the next.

Payment Options & Policy

Transfer payments
through banks (Additional bank fees might apply to your side)

Currency:
Thai Baht or the currency that shown on the website
Account Name: Matara (Thailand) Co., Ltd
Account Number: 787-2-14604-5
Bank: Kasikorn Bank (SWIFT Code: KASITHBK)
Account Type: Saving Account
Branch:
City: Bangkok
Country: Thailand

*After payments are made kindly send transfer slips or payment records to madamematara@gmail.com or LINE@: @matarastudio to confirm your transaction.

PayPal Services
make payment to madamematara@gmail.com

Cash
Make payment at the stores, 
or Cash on arrival (by Appointment only, hotels in Bangkok and Minimum spending 15,000 THB)

Credit Cards at our shops, also via the payment gateway on this website, or pay by credit card through other e-tailers such as wolfandbadger.com, pommier.com

Promotion with Credit Card
Citibank
Enter code: CITI19 to receive special prices on selected items

**Out of stock and newly tailored items will take 3-4 weeks to complete
(not including shipping duration)